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What additional care is required for the antimicrobial line of garments?
These garments should be washed and dried alone or with other antimicrobial products.
The silver in the yarn produces an electric charge that may cause pilling if washed or dried with towels of fluffy items.
The excess pile of new fabrics may occasionally accumulate in areas where there is constant friction.
Simply remove the accumulations by hand or use a pill remover (available in most department or house-ware stones) to remove the excess as you would for a cashmere sweater.
Additionally, dry cleaning is not recommended because the chemicals used may create a reaction with the silver in the yarn similar to that caused by chlorine bleach.
Will I be charged GST?
We apply the applicable Canadian GST to orders shipped within Canada
If you are a tax exempt organization or person, please supply us with a copy of your tax exempt certificate.
If you have any further questions about GST please contact us.
Are there any website discount or coupon code restrictions?
Discounts and promotions apply only to in-stock items only.
No Special Orders will be accepted with a discount or promotion.
Discounts apply to list price only and are not applied to any other specialized customer pricing.
Promotional offers cannot be combined or used in conjunction with other promotional offers.
Discounts do not apply to prior purchases.
What are my payment choices?
We accept Visa, MasterCard, Discover, and American Express.
Checks are also accepted.
Overdue accounts are subject to a late payment fee of 2% per month, resulting in an annual rate of 24% and any collection charges that are incurred.
What about returned checks?
A $25.00 fee will be charged for all returned checks.
What are your payment terms?
Payment terms are Net 15 to established accounts.
Are you involved in third party billing?
No, You can purchase the item from us and then submit our Invoice to your insurance company for reimbursement.
Why am I not receiving emails sent from ShaGha
Your email provider or your company spam filter may be blocking our messages.
Please add us as an approved sender to ensure that you receive all emails from us.
A selection of useful links of Healthcare Apparel, Footwear, and Linen manufacturers, brands, distributors, and other helpful resources .....
How do I care for my garments?
Each item sold in our fabric line is crafted with a durable soil release property.
Most stains will wash out with water, or water and a light scrub with liquid dishwashing detergent, prior to laundering.
To keep you scrubs / coats looking their best, wash them in your machine on the gentle cycle with your regular detergent in cold water.
Do not chlorine bleach or fabric softener.
Dry on a low heat setting and remove promptly so only touch-up ironing as desired will be needed.
Dry cleaning is not recommended.
Is www.data.shagha.ca online payment secure?
We understand that you may have concerns about using your credit / debit card to make online purchases.
We do not collect, save, or even ask
payee information.
Once your order placed online is confirmed, you pay via eTransfer or bank draft, or cheque.
Is www.data.shagha.ca website content secure?
At www.data.shagha.ca, we secure your information with a digital certificate (SSL), a leading provider of Internet trust services.
You will see a closed lock or a solid key at the footer of your browser. If you click on this, a popup window displays our website security information.
This certificate is a guarantee that your account information is being transmitted in a Secure Socket Layer (SSL), the industry standard 128-bit encryption technology security protocol.
All of your account and order information is encrypted using this secure server for maximum security.
How do I know my order is created?
After you have placed your order you will see an online order confirmation.
This confirms that your order has been received.
In addition, you will receive an order confirmation email from ShaGha with your order summary and confirmation number.
I need a copy of my invoice. How do I get one?
Copies of your invoices are available online: paperless customer invoices.
You can also call us and provide your order or invoice number and we would be happy to provide you a copy of your invoice.
Will I receive spam emails when I sign up with ShaGha
No, ShaGha respects and protects your privacy.
View our full Privacy Policy.
Become a Reseller
Interested in selling healthcare top brand-name apparel, footwear, linen, disposables, and diagnostic tools.
Over 30 top brands from Europe and North America.
Over 3,000 producs for small to medium size Dental, Health, and Physio Clinics, plus Senior Homes.
Please fill in the following information to the best of your ability and we will get back in touch with you about it shortly.
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Bespoke
You can get healthcare apparel, footwear, linen, diagnostic tool, and disposable product, in any size, in many different colour options in short period of time.
Our bespoke service incures an additional charge and extended lead time of 2-3 weeks.
If you are intersted in taking advantage of having you own personlised healthcare apparel, footwear, linen or diagnostic tool that no one else will have. Please fill in the details below and we will get back to you with a price, estimated delivery time and any other information you will require.
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Login Issue
Having trouble logging into your account?
Try to recover your password by clicking on "Forgot your password?" underneath the login section and using the automatic password recovery.
We often find that people who can't login into their account, have not actually created an account, as they checked out previously without creating an account. Please try to create an account if you are unable to reset your password.
If you are still unable to log in, please give us a call on 905 607 5554 OR fill in the following information to the best of your ability and we will get back in touch with you about it shortly.
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Need Price List
Price Lists are available upon request.
If you would like a physical copy of our price list, please fill in the following information below and we will send you one out.
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Need Product Info
No problem, need product info, either it is not listed on our website or you need more info of a listed product.
Please fill in the following information to the best of your ability and we will get back in touch with you about it shortly.
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Need Order Change
No problem, need to change your order.
If you would like to amend your order please fill in the information required and we will get back to you as soon as possible.
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Need Order Cancel
Oops! Need to cancel your order, no problem. Please do tell us what we shoud do better next time.
We are sorry that you are thinking of cancelling your order.
We need to know within 12 hours of you placing your order so that we are able to cancel the order before it is dispatched.
If your order has already been dispatched then we will be unable to cancel your order and you would have to return your purchase if you no longer want it. Please fill in the following information to the best of your ability and we will get back in touch with you about it shortly.
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Size Enquiry
We usually cover sizes ranging from XS to XL.
If we do not currently stock the size that you require, we can get apparel, footwear, linen, and disposable items in your size in short period of time.
This would incure an additional charge and extended lead time of 2-3 weeks.
Please fill in the following information to the best of your ability and we will get back in touch with you about it shortly.
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I agree to ShaGha contacting me via email OR telephone about my query. Refer ShaGha privacy policy for more details.
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